Million Dollar Views |HotTub|Fire-pit | Pets OK
BurnsvilleHeavenly Heights by Hearth and Horizon Family Getaways
Unforgettable happy times await you at HEAVENLY HEIGHTS, a 5Bb/4Ba cabin (Scenic Asheville Escape) located on a private getaway nestled at 3000 ft on 26 acres of a mountain-side with stunning views of the Blue Ridge mountains. This luxurious 4500 sq.ft. log cabin comfortably sleeps 16 adults. Bring your fur babies to roam free on our expansive mountain retreat! πΎ
Amenities
- LOCK ON BEDROOM DOOR
- COOKING BASICS
- HAIR DRYER
- HIGH CHAIR
- EV CHARGER
- KITCHENETTE
- WASHER
- FIRST AID KIT
- SMOKE DETECTOR
- CHILDRENS DINNERWARE
- OUTDOOR KITCHEN
- BLENDER
- HOT WATER
- BODY SOAP
- REFRIGERATOR
- HOME THEATER
- HAMMOCK
- BOOKS
- LAUNDROMAT NEARBY
- SHOWER GEL
- OUTLET COVERS
- ETHERNET CONNECTION
- CEILING FAN
- BED LINENS
- OUTDOOR SEATING
- ESSENTIALS
- PACK N PLAY TRAVEL CRIB
- MICROWAVE
- DISHWASHER
- DISHES AND SILVERWARE
- TV
- SOUND SYSTEM
- CHILDRENS BOOKS AND TOYS
- FIRE EXTINGUISHER
- PLAYROOM
- JACUZZI
- FREEZER
- BAKING SHEET
- PLAYGROUND
- DRYER
- WIRELESS INTERNET
- BARBEQUE UTENSILS
- CONDITIONER
- SHAMPOO
- DINING TABLE
- EXTRA PILLOWS AND BLANKETS
- BBQ AREA
- PATIO OR BELCONY
- PRIVATE LIVING ROOM
- STOVE
- FREE PARKING
- PORTABLE FANS
- BOARD GAMES
- CLEANING PRODUCTS
- WINE GLASSES
- COFFEE
- HEATING
- AC
- GYM
- KITCHEN
- TOASTER
- TABLE CORNER GUARDS
- WARDROBE OR CLOSET
- GAME CONSOLE
- LAPTOP FRIENDLY WORKSPACE
- ALFRESCO DINING
- EXERCISE EQUIPMENT
- HANGERS
- FIREPLACE
- OVEN
- GARDEN OR BACKYARD
- BATHTUB
- PING PONG TABLE
- COFFEE MAKER
- CARBON MONOXIDE DETECTOR
- FIRE PIT
- IRON
- LUGGAGE DROPOFF ALLOWED
- CLOTHES DRYING RACK
- ARCADE MACHINE
- MINI FRIDGE
- FIREPLACE GUARDS
- ROOM DARKENING SHADES
- LONG TERM STAYS ALLOWED
- PRIVATE ENTRANCE
- STAIR GATES
- HOT WATER KETTLE
- STREET PARKING
- CRIB
- RICE MAKER
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Title
Content
House Rules
πΈ Checkin: After 4PM Eastern | Checkout: Before 10AM Eastern
πΈ No late check-out or early check-in (without notifying host prior). If a guest does not vacate the property by 10 AM Eastern on their scheduled day of departure, the fee for failing to vacate is $100.00 dollars for the first half hour and $200.00 for each subsequent half hour that the guest fails to vacate the property.
πΈ Pets
Dog friendly retreat - We do allow pets and request you to reach out to Host before booking.
(Unless host is notified and has permitted during or prior to booking) - No personal pets allowed. If you are found to bring in a pet, there will be a fine of $500.
$40 Pet fee per pet per night (please notify host before or during booking if bringing in your fur baby).
If you have a service animal, please get in touch with us BEFORE booking. We will make every effort to accommodate SAs as per the ADA.
πΈ Trip Insurance:
Please buy insurance for bad weather or any unforeseen situation outside the hosts' control. Good place to start: Generali Travel Insurance.
Note - No refunds will be made without trip insurance.
No refunds for weather/natural disasters/power/ internet / cell phone network outages/other things that are beyond our control.
πΈ The hot tub is for guests 25 and over only. Alcohol is not allowed near the hot tub. You are not allowed to use the hot tub if you have consumed alcohol or you are pregnant. Use the hot tub AT YOUR OWN RISK!
πΈ This is a NON SMOKING cabin. If you smoke outside, dispose butts in a safe and responsible manner.
πΈ We will not rent to vacationing students or singles under 25 years of age unless accompanied by an adult guardian or parent. No 3rd Party Bookings.
πΈ MAXIMUM OCCUPANCY - The maximum number of guests is limited to sixteen (16) people, including children over the age of two (2). If you bring more guests than accounted for on your reservation we will charge you $200 per guest over said number.
πΈ There are outdoor security cameras in place for your protection. If you touch or tamper with the cameras you will be asked to leave the property immediately. This is for your protection!
πΈ Security Deposit of $1000 is required. The guest doesnβt pay the deposit when they make the reservation. Instead, the guest will be charged if a claim is made on the security deposit. The host will use the Resolution Center to upload documentation of the damages (like photos or receipts), and request money from the guest to fix those damages.
πΈ MONTHLY RESERVATION CANCELLATIONS - Monthly renters must cancel ninety (90) days prior to check-in. Monthly renters who make a change that results in a shortened stay must be made at least sixty (60) days prior to check-in.
πΈ THIS PROPERTY REQUIRES A TWO (2) NIGHT MINIMUM STAY. Longer minimum stays may be required during holiday periods. If a rental is taken for less than the minimum days, the guest will be charged the minimum nights rate
πΈ NO DAILY MAID SERVICE - While linens and bath towels are included in the unit, daily maid service is not included in the rental rate, however maid services are available at an additional rate.
πΈ RATE CHANGES - Based on Dynamic Pricing, Rates subject to change without notice prior to booking.
πΈ FALSIFIED RESERVATIONS - Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in. We reserve the right to verify the information you provided during booking at any time during, before, or after your stay with us to ensure accuracy and veracity of the details submitted.
πΈ WRITTEN EXCEPTIONS - Any exceptions to the above mentioned policies must be approved in writing in advance.
πΈ STATE of EMERGENCY - No refunds will be given unless the National Weather Service orders mandatory state of emergency in area of residence of a vacationing guest.The day that the National Weather Service orders a state of emergency area, we will refund:a. Any unused portion of rent from a guest currently registered, b. Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten their stay, to come in after the state of emergency is lifted; and c. Any advance rents collected or deposited for a reservation that is scheduled to arrive during the state of emergency period.
πΈ CHECKOUT Procedures:
DISHWASHER - The guest is to put all dirty dishes, utensils, etc. in the dishwasher and run it prior to departure. If dirty dishes are left behind, housekeeping has to break from a tight schedule to attend to the dishes. This will result in a minimum charge of $100 for the privilege of having the guests dirty dishes taken care of
- Oven/Stove - The guest should make certain that the oven and stove are turned off
- Beds - Housekeeping will strip the beds so there is no need for the guest to make them
- Towels - Place all used towels in the bathtub/shower. Please do not wash them
- Garbage - All garbage should be put in garbage bags, sealed, and put in the bear proof containers in the parking area. If the outside trash container is full, the garbage bags should be left in the kitchen. Garbage bags should not be left in the parking area outside of the bear proof containers
- Heating and A/C -
- Summer - Leave temperature set at 78 degrees
- Winter - Leave temperature set at 65 degrees
- Always leave fan on AUTO
- Lights - All lights should be turned off
- Furnishings - All furnishings and furnitures must be returned to their original place
- All games & puzzles should be returned to their appropriate box or container and kept in the same place as found.
- All kitchen-ware should be returned to the location originally found including appliances, dishes, cookware, glasses and utensils. The locations have been labelled for your convenience.
- Hot Tub should be covered with the provided cover whenever not in use
- Secure Property - All exterior doors and windows should be locked
- Personal Property
- The guest and parties to check cabin thoroughly for any personal items before they
leave
- The owners and housekeepers will do their best to return personal items left behind,
however, the cabin owners, housekeepers/cleaning crew, maintenance personnel or
other agents - the releasees - are not responsible for such items left behind.
- There will be a minimum of $50 handling charge in addition to shipping for any items
that the guest or their party
have left behind and wish to have returned
- Leave the cabin in a reasonable order, like how you found it. Please cleanup any major messes after yourself. We reserve the right to charge additional fees for excessive cleanup.
- Absolutely no fires or open flames of any kind including candles inside the house. The use of a candle or any type of flame will result in a $200 fine.
- No refunds for weather/natural disasters/power outages/other things that are beyond our control.
- No late check-out or early check-in without letting the host know. Should you choose to ignore or over look this rule we reserve the right to charge $100 per hour.
- Maximum Permitted Occupancy is 16. Exceeding the maximum permitted occupancy will result in a fine by both local authorities, and from the host of $500. You will also be asked to leave.
Rental Agreement will be sent for e-Signing after booking confirmation
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